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The guarantee is valid in the countries of the European Union, the United Kingdom of Great Britain, the Principalities of Andorra and Monaco, the Vatican, Iceland, Croatia, Liechtenstein, Norway, San Marino and Switzerland.

We insure bikes against theft and damage caused in the event of theft or attempted theft, as well as theft or attempted theft caused by assault. If your bike is stolen, we will reimburse you after deducting any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.

A two or three-wheel vehicle which can be moved only by muscular effort (with or without a mechanical auxiliary motor) and can remain so, provided that the speed of the auxiliary motor does not exceed 25 km/h, if applicable. We do not believe that the effectiveness (autonomous steering up to 10 km/h) is such as to alter the general character of the bike.

A second-hand or new bike that is less than 5 years old at the time of purchase of the insurance.

We cover bike from 2.525 SEK to 100.000 SEK.

We intervene in the event of material damage to the insured bike:

• accidentally caused to the insured bike by external forces or accidentally caused by yourself;
• caused by an act of vandalism;
• caused by contact with animals or natural elements such as fire or flood.

We will reimburse you for the cost of repairs after application of any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.

• The bicycle must be locked with a either ABUS (security 10 or more), [AXA Hiplok, Kryptonite, Linka (with chain), MasterLock, texlock, Trelock] and it is a VdS approved lock of class A+ or B+, or FUB (category 2 wheels or higher) approved, or approved by Sold Secure Silver (or Gold) or by approved ART category 2 (or higher), or Onguard locks and SRA Locks AND used in accordance with the manufacturer's instructions. The bike must ALSO be locked to a fixed point (e.g. a post) at the time of the theft. Examples of approved locks here. 
• You must file a statement concerning the theft of your insured bike with the relevant police authorities within 24 hours of the incident.
• You must supply the purchase invoice of your bike when filing a claim for compensation.
• You must file your claim as soon as possible after the incident and within 8 days of the time when you became aware of the incident.
• The information you supply when taking out the policy must be accurate.
• If the bike is more than 30 days old, you must supply photographs when taking out the policy.

The guarantee applies when the insured is immobilized and unable to complete his journey with the insured bike due to a: 

• Accident
• Theft
• Vandalism
• Bodily injury consecutive of the use of the bike

We reimburse the occurring costs that the insured had to make to arrange assistance during the immobilization; in the form of dragging, replacement of the bike, bike rental (max. 7 days), transport to the insureds residence or the residence designated by him, transportation of luggage, onsite repairing of a flat tire or key loss. 

We pay for this guarantee based on supporting documents and up to a maximum SEK 2.050 per claim.

This guarantee is limited to 3 claims per insurance year.