Receive a gift card and give 15% of discount to your friend on his bike insurance. More informations here.
La batterie de votre vélo électrique s'est vidée plus vite que prévu ou vous avez crevé votre pneu sur la route ? Nous n'allons pas vous laisser pousser votre vélo jusque chez vous !
En cas de panne sur la route (accident, crevaison, batterie, vol, ...), nous vous envoyons un remorqueur qui vous ramènera avec votre vélo jusque chez vous ou chez un réparateur.
Vous allez boire un verre et même en ayant bien attaché votre vélo, celui-ci se fait voler ? Nous vous le remboursons intégralement (pas de vétusté/dépréciation) après déduction de la franchise.
Nous payons aussi votre taxi pour rentrer chez vous (jusqu'à 500 €).
Nous prenons à nos frais et totalement les réparations pour dommages matériels sur votre vélo résultant d'un accident, de vandalisme, d'inondations, d'un incendie (eg. batterie) ou d'autres éléments extérieurs si ceux-ci dépassent le montant de la franchise.
Nous savons que vous n'allez nulle part sans votre vélo, c'est pourquoi nous vous remboursons, les frais de location d’un vélo de remplacement, à concurrence de maximum 15 EUR ttc par jour et durant maximum 3 jours consécutifs.
The theft and property damage guarantees are valid in the event of a claim in the countries of the European Union, the United Kingdom, Northern Ireland, the principalities of Andorra and Monaco, the Vatican City, Iceland, Liechtenstein, Norway, San Marino and Switzerland.
The assistance guarantee is valid in Belgium and 20 km outside the borders of Belgium.
No depreciation is applied to your bike value during the first 36 months (3 years). So for the first 3 year, you will receive the full value of your bike, minus the deductible.
At the beginning of the 4th year, the compensation will be 75% and at the beginning of the 5th year, it will be 50%.
Don't forget that the insurance contract will be terminate after four tacit renewals, i.e. at the end of the fifth insurance year. This way, you are not insured for too long and the insurance is always adapted to your needs.
Yes. When there is a theft or damage, the fixed accessories that are included in the insured limit are covered. The accessories have to be firmly fixed to the bike to be insured. Portable bike related accessories (e.g. bike computers and/or navigation equipment), which are easily removable, are excluded from the coverage in case of theft.
The wheels, tires, battery or not insured accessories are not covered if they are stolen separately.
You are not sure about your insured limit? You can check this FAQ or contact us.
A two or three-wheel vehicle which can be moved only by muscular effort (with or without a mechanical auxiliary motor) and can remain so, provided that the speed of the auxiliary motor does not exceed 25 km/h, if applicable. We do not believe that the effectiveness (autonomous steering up to 10 km/h) is such as to alter the general character of the bike.
A second-hand or new bike that is less than 12 months old at the time of purchase of the insurance, except in the case of revaluation.
We cover bike from 250€ to 10.000€
We insure bikes against theft and damage caused in the event of theft or attempted theft, as well as theft or attempted theft caused by assault. If your bike is stolen, we will reimburse you after deducting any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.
We intervene in the event of material damage to the insured bike:
We will reimburse you for the cost of repairs after application of any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.
We will be happy to supply any details concerning your bike insurance policy and its benefits. Our team is available to answer all your questions from Monday to Friday, from 9am to 4pm.
Call the +32 2 541 92 01 for every emergency on the road, available 24/7