Over 300,000 bicycles are stolen in Germany every year

We cover all types of two- and three-wheeled bikes that can only be started and propelled by human force, and the assistance speed of which, if applicable, cannot exceed 25 km/h.

We also cover second-hand bikes provided they are less than 12 months old at the time of purchase. In the case of second-hand bikes and new bikes over 30 days old, we will ask you to send us recent photos of your bike when taking out the policy.

We insure bikes against theft and damage caused by theft in the event of theft or attempted theft, as well as theft or attempted theft further to assault.

We also insure, 24h/24, the theft of the battery of the insured electric bike, if it is stolen separately (i.e. if the bike itself is not stolen).

We cover material damage to the insured bike:

• accidental damage caused by external forces or by yourself;
• damage caused by vandalism;
• damage caused by contact with animals or by natural events such as fire or flood.

• The bike must be locked with a bike chain that is either approved by VdS (class A+ or B+), FUB , Sold Secure Silver (or Gold) or ART category 2 (or higher) used in accordance with the manufacturer’s instructions. The bike must ALSO be locked to a fixed object (e.g. a post) at the time of the theft.
• You must file a statement concerning the theft of your insured bike with the relevant police authorities within 24 hours.
• You must supply the purchase invoice of your bike when filing a claim for compensation, as well as proof that you were still in possession of the keys to the bike lock at the time of the theft.
• You must file your claim as soon as possible after the incident and within 8 days of the time when you became aware of the theft.
• The information you supplied when taking out the policy must be accurate.
• If the bike is more than 30 days old, you must supply photographs when taking out the policy.

The theft and material-damage coverage is valid for incidents in EU Member States, the United Kingdom, Northern Ireland, Andorra, Monaco, the Vatican, Iceland, Liechtenstein, Norway, San Marino and Switzerland.

The assistance coverage is valid in Germany and 20km around the German borders.

• You can cancel your insurance after one year. You must notify Qover of this at least 2 months before the expiry date.
• You may cancel your policy if we change the amount of the premium or the general terms and conditions.
• As from the second year of insurance you can cancel the insurance anytime for any reason.
• You may cancel your policy at the latest 1 month after payment or upon the refusal to pay compensation. You can choose the cancellation period, but the contract ends at the latest at the end of the current insurance period.
• You may cancel your insurance within 14 calendar days of purchase or of receiving the contract.