Let’s say you go for a drink and despite locking your bike properly, someone manages to steal it. We’ll refund its full value. And we don’t charge you any excess, nor do we take into account bike value depreciation in the first three years.
We pay for repairs to your bike when material damage has been caused by an accident, vandalism, flood, or fire and other external events. An excess of £35 applies.
You have an accident and are blocked in the middle of nowhere ?
We know it can be annoying. That's why we’ll cover up to £200 to pay for a taxi or train to complete your journey.
After a theft or an accident you can rent a replacement bike during the period where you are left stranded and we’ll pay for you.
Your new bike deserves the best protection – and you’ll want to make sure it’s covered before you even go for your first ride.
We know how important your bike’s insurance is and that’s why we’ve teamed up with the best and most reliable partners to create this policy.
The go-to insurance partner for Europe’s leading digital businesses, Qover is an intermediary registered with and regulated by the FSMA (Financial Services and Markets Authority).
They’ll take care of you and answer questions about your policies and claims whenever you need assistance.
Wakam was established in 1829 and is the oldest independent insurance company in France.
The company is regulated by the Autorité de Contrôle Prudentiel et de Résolution (ACPR) in France and by the Central Bank of Ireland for Conduct of Business rules.
We’re happy to help.Bike insurance FAQs
We’re happy to give you the information you need about your bike insurance policy and its benefits.
We cover all types of two- and three-wheeled bikes that can only be started and propelled by human force, or the assistance speed of which, if applicable, does not exceed 15.5 mph.
We also cover second-hand bikes, provided they are fewer than 12 months old at the time of purchase. In the case of second-hand bikes and new bikes over 30 days old, we will ask you to send us recent photos of your bike when taking out the policy.
We insure bikes against theft and damage caused in the event of theft or attempted theft, as well as theft or attempted theft caused by assault. If your bike is stolen, we will reimburse you after deducting any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.
We intervene in the event of material damage to the insured bike:
We will reimburse you for the cost of repairs after application of any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.
The guarantee applies when the insured is immobilized and unable to complete his journey with the insured bike due to a:
We cover, during the entire duration of the immobilization of the bike or insured's immobilization, the bike rental or travel costs incurred, to go the place where the insured needs to go and then the return to the insureds residence or the residence designated by him;
We pay for this guarantee based on supporting documents and up to a maximum £ 200 per claim.
This guarantee is limited to 3 claims per insurance year.
To keep premiums down, we apply a deductible of 10% of the bike’s value with a minium of 50€ and a maximum of 200€.
This means that if a bike is worth €2000 the amount of the deductible is only €200.
If the cost of the damage exceeds the amount of the excess*, we pay for the damage that exceeds it.
*The excess is 35€.
For instance, if you purchase a €1,000 bike, the amount of the excess is €35.
To find out if your lock is approved, please check the list of approved certification below:
- VdS (class A+ or B+) http://vds-global.com/
- ART (min 2 stars) www.stichtingart.nl
- FUB https://www.fub.fr/antivols
- Sold Secure Silver (or Gold) https://www.soldsecure.com/
You can also contact the shop where you bought your bike or any other specialist retailer. Your bike must be secured with the approved lock at a fixed point (pole ...).