Over 20,805 bicycles are stolen in Austria every year

A two or three-wheel vehicle which can be moved only by muscular effort (with or without a mechanical auxiliary motor) and can remain so, provided that the speed of the auxiliary motor does not exceed 25 km/h, if applicable. We do not believe that the effectiveness (autonomous steering up to 10 km/h) is such as to alter the general character of the bike.

A second-hand or new bike that is less than 5 years old at the time of purchase of the insurance.

We cover bike from 250€ to 10.000€

• Theft and material damage cover is valid in the countries of the European Union, in the United Kingdom of Great Britain, in the principalities of Andorra and Monaco, in the Vatican City, Iceland, Liechtenstein, Norway, San Marino and Switzerland.‍
• The assistance guarantee is valid in Austria (and 20 kilometers outside the Austrian borders). The coverage of this section applies when the bicycle is out of use on a road that is accessible to the public.

We insure bikes against theft and damage caused in the event of theft or attempted theft, as well as theft or attempted theft caused by assault. If your bike is stolen, we will reimburse you after deducting any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.

We intervene in the event of material damage to the insured bike:

• accidentally caused to the insured bike by external forces or accidentally caused by yourself;
• caused by an act of vandalism;
• caused by contact with animals or natural elements such as fire or flood.

We will reimburse you for the cost of repairs after application of any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.

• The bicycle must be locked with a either ABUS (security 10 or more), [AXA Hiplok, Kryptonite, Linka (with chain), MasterLock, texlock, Trelock] and it is a VdS approved lock of class A+ or B+, or FUB (category 2 wheels or higher) approved, or approved by Sold Secure Silver (or Gold) or by approved ART category 2 (or higher), or Onguard locks and SRA Locks AND used in accordance with the manufacturer's instructions. The bike must ALSO be locked to a fixed point (e.g. a post) at the time of the theft. Examples of approved locks here. 
• You must file a statement concerning the theft of your insured bike with the relevant police authorities within 24 hours of the incident.
• You must supply the purchase invoice of your bike when filing a claim for compensation.
• You must file your claim as soon as possible after the incident and within 8 days of the time when you became aware of the incident.
• The information you supply when taking out the policy must be accurate.
• If the bike is more than 30 days old, you must supply photographs when taking out the policy.

• You can cancel the insurance contract within 14 calendar days of taking out the contract or receiving it.
• You can cancel your insurance at each annual expiry date. To do so, you must inform Qover at least 10 days before the expiry date.
• As from the second year of insurance you can cancel the insurance anytime for any reason.
• You can also cancel the insurance contract after a claim up to the end of one month since the conclusion of the negotiations on the compensation. You must inform Qover by registered letter or email to bike@qover.com

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