Your insurance
Theft + damages + assistance
Active
€197
/year
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Your experience is important to us so please leave your feedback (whether good, neutral or bad) and get a Velopass sticker FREE. Your feedback will be used to help improve our product and enable others to make better-informed decisions.
Your experience is important to us so please leave your feedback (whether good, neutral or bad).
Problem with your bike?
Start a new claim by pressing the "Make a claim" button below. Some deductibles (the amount you pay before the insurance intervenes) may apply depending on the type of problem occurred. You can find them below.
Theft deductible
Material damage deductible
EUR 115.2
EUR 115.2
In case of total loss or theft, the maximum amount refunded is EUR 103.8 and in case of repairs, we refund repairs above the deductible of EUR 115.2.
Besoin d’aide ?
Nous sommes à votre disposition du lundi au vendredi de 9h à 17h.
Assistance urgente
À n'utiliser qu'en cas d'urgence. Si vous avez une question sur l'assurance, merci d'appeler le numéro mentionné ci-dessus.
+32 2 541 92 01
24h/24, 7 jours sur 7
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