La batterie de votre vélo électrique s'est vidée plus vite que prévu ou vous avez crevé votre pneu sur la route ? Nous n'allons pas vous laisser pousser votre vélo jusque chez vous !
En cas de panne sur la route (accident, crevaison, batterie, vol, ...), nous vous envoyons un remorqueur qui vous ramènera avec votre vélo jusque chez vous ou chez un réparateur.
Vous allez boire un verre et même en ayant bien attaché votre vélo, celui-ci se fait voler ? Nous vous le remboursons intégralement (pas de vétusté/dépréciation) après déduction de la franchise.
Nous payons aussi votre taxi pour rentrer chez vous (jusqu'à 500 €).
Nous prenons à nos frais et totalement les réparations pour dommages matériels sur votre vélo résultant d'un accident, de vandalisme, d'inondations, d'un incendie (eg. batterie) ou d'autres éléments extérieurs si ceux-ci dépassent le montant de la franchise.
Nous savons que vous n'allez nulle part sans votre vélo, c'est pourquoi nous vous remboursons, les frais de location d’un vélo de remplacement, à concurrence de maximum 15 EUR ttc par jour et durant maximum 3 jours consécutifs.
Everything is done online and your insurance subscription takes less than 3 minutes.
If you'd like, you can be insured from the next day.
You already have a lot to deal with when something happens to your bike, so we do our best to make the claim process as simple as possible.
We are sure you will be more than satisfied with our coverage, but if for any reason you do not want to extend your contract, just send us an email. No need to send us a registered letter or to call a premium phone number.
The guarantee is valid in the countries of the European Union, the United Kingdom of Great Britain, the Principalities of Andorra and Monaco, the Vatican, Iceland, Croatia, Liechtenstein, Norway, San Marino and Switzerland.
A two or three-wheel vehicle which can be moved only by muscular effort (with or without a mechanical auxiliary motor) and can remain so, provided that the speed of the auxiliary motor does not exceed 25 km/h, if applicable. We do not believe that the effectiveness (autonomous steering up to 10 km/h) is such as to alter the general character of the bike.
A second-hand or new bike that is less than 12 months old at the time of purchase of the insurance, except in the case of revaluation.
We cover bike from 2.525 NOK to 101.000 NOK.
We insure bikes against theft and damage caused in the event of theft or attempted theft, as well as theft or attempted theft caused by assault. If your bike is stolen, we will reimburse you after deducting any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.
We intervene in the event of material damage to the insured bike:
We will reimburse you for the cost of repairs after application of any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.
The guarantee applies when the insured is immobilized and unable to complete his journey with the insured bike due to a:
We reimburse the occurring costs that the insured had to make to arrange assistance during the immobilization; in the form of dragging, replacement of the bike, bike rental (max. 7 days), transport to the insureds residence or the residence designated by him, transportation of luggage, onsite repairing of a flat tire or key loss.
We pay for this guarantee based on supporting documents and up to a maximum NOK 2.050 per claim.
This guarantee is limited to 3 claims per insurance year.
We are happy to help with any details concerning your bicycle insurance policy and its benefits. Our team is available to answer all your questions from Monday to Friday, from 9am to 4pm.