Your electric bike’s battery ran down faster than expected or you had a puncture on the road? You don’t have to push your bike all the way home!
If you have trouble on the road (accident, puncture, battery, theft, etc.), we come and repair your bike on the spot free of charge, and if necessary, take you and your bike home.
You went for a drink, and although you locked your bike properly it’s been stolen? We refund its full value. No excess and no depreciation of your insured limit during 3 years.
We also pay for your taxi home (up to €500).
We've got your battery's back! 24/7 battery protection when it's stolen separately, because we know how electrifying theft can be.
We pay for repairs to your bike further to material damage caused by an accident, vandalism, flood, fire (e.g. battery) and other external events after applying the excess of 35€.
We know that you cannot do without your bike, this is why we will reimburse you, the cost of hiring a replacement bike, up to a maximum of 15 EUR including all taxes per day and for a maximum of 3 consecutive days.
Your battery doesn't last long enough anymore? Your brakes stopped working properly? We will pay for the replacement of the broken technical parts during 3 years, without depreciation or excess.
A two or three-wheel vehicle which can be moved only by muscular effort (with or without a mechanical auxiliary motor) and can remain so, provided that the speed of the auxiliary motor does not exceed 25 km/h, if applicable. We do not believe that the effectiveness (autonomous steering up to 10 km/h) is such as to alter the general character of the bike.
A second-hand or new bike that is less than 5 years old at the time of purchase of the insurance.
We cover bike from 250€ to 10.000€
We insure bikes against theft and damage caused in the event of theft or attempted theft, as well as theft or attempted theft caused by assault. If your bike is stolen, we will reimburse you after deducting any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.
We intervene in the event of material damage to the insured bike:
We will reimburse you for the cost of repairs after application of any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.
We are happy to advice you on any details concerning your bike insurance policy and its benefits. Our team is available to answer all your questions from Monday to Friday, from 9am to 4pm.
Call the +43 1 263 2975 for every emergency on the road, available 24/7
To keep premiums down, we apply a deductible of 10% of the bike’s value with a minium of 50€ and a maximum of 200€.
This means that if a bike is worth €2000 the amount of the deductible is only €200.
If the cost of the damage exceeds the amount of the excess*, we pay for the damage that exceeds it.
*The excess is 35€.
For instance, if you purchase a €1,000 bike, the amount of the excess is €35.