Policyholder
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About your bike
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By continuing, you declare that
- Pre-existing bike conditions are excluded and must be reported to the insurer, even if they occur between the purchase date and the start date.
- You must keep the purchase invoice for your bike and proof of payment.
- You must have an approved lock either ABUS (security 10 or higher), VdS (A+ or B+) ART (category 2 or higher), FUB (2 wheels or higher), Sold Secure Silver (or Gold), Onguard or SRA and in the event of theft, the keys of the locks must be handed over to us or shown in a live video.We have concluded an agreement with two insurers who offers this policy; we do not give advice based on an analysis of other available products.The above information gives a summary of the general terms and conditions. Please read the general terms and conditions of your policy carefully to know all coverages and exclusions that apply to the policy.You will receive an email with your policy schedule.
- We have concluded an agreement with two insurers who offers this policy; we do not give advice based on an analysis of other available products.
- The above information gives a summary of the general terms and conditions. Please read the general terms and conditions of your policy carefully to know all coverages and exclusions that apply to the policy.
- You will receive an email with your policy schedule.
Terms of service
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Your coverage
Omnium plan
- Cover against theft of your bike
- 24/7 assistance
- Cover against material damage
See all details
Need help with your contract?
Don't hesitate to contact us Monday to Friday from 9 am to 4 pm.
Legal information
We pay
- In the event of theft, attempted theft and theft after assault
- We reimburse regardless of the depreciation of your bike (for a maximum of 3 years)
- For the theft of your fixed accessories, up to the insured value (or max 100€ if purchased with the bike)
- For towing and repatriation of your bike in the event of a puncture or accident
- For damage caused by vandalism
- For accidental damage
We do not pay
- If your bike has not been locked by its frame to a fixed object using an approved lock
- The excess of 10% of the value of the bike (with a minimum of €50 and a maximum of €200)
- The wheels and tyres are not covered if they are stolen separately from the bicycle
- If the damage was caused intentionally by the policyholder
- For cosmetic damage (which does not impair its proper functioning)
- Damage to the bicycle during speed or agility races or sports competitions
Any question?
We have answers.
Legal information on insurance
- This insurance policy is managed by Qover S.A., a non-tied insurance agent authorised and regulated by the Financial Services & Markets Authority (FSMA - Belgium - registration No. 0650.939.878). Registered office: Rue du Commerce 31, 1000 Brussels, Belgium.
- Nationale-Nederlanden Schadeverzekering Maatschappij NV under Dutch law, entitled to insure Belgian risks, insurance company registered in Belgium under code number 2925. Registered office: Prinses Beatrixlaan 35, 2595 AK 'S-Gravenhage, the Netherlands - Trade Register Number DNB 27023707, supervised by the Nederlandsche Bank. Nationale-Nederlanden Schadeverzekering Maatschappij NV is entitled to provide insurance distribution services in Belgium on the basis of the freedom to provide services.
- Bike insurance is a non-life insurance product (Branch 3). Bike assistance is a non-life insurance product (Branch 18).
- This contract is entered into for a period of one year. It shall be tacitly renewed for a maximum of seven times in consecutive periods of one year.
- This insurance contract is subject to Belgian law.
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