Insure your electric bicycle online

We cover all types of two- and three-wheeled bikes that can only be started and propelled by human force, or the assistance speed of which, if applicable, does not exceed 15.5 mph.
‍
We also cover second-hand bikes, provided they are fewer than 12 months old at the time of purchase. In the case of second-hand bikes and new bikes over 30 days old, we will ask you to send us recent photos of your bike when taking out the policy.

We insure bikes against theft and damage caused in the event of theft or attempted theft, as well as theft or attempted theft caused by assault. If your bike is stolen, we will reimburse you after deducting any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.

We intervene in the event of material damage to the insured bike:

• accidentally caused to the insured bike by external forces or accidentally caused by yourself;
• caused by an act of vandalism;
• caused by contact with animals or natural elements such as fire or flood.

We will reimburse you for the cost of repairs after application of any excess and depreciation. No depreciation is applied to the compensation calculation during the first 36 months (3 years) of the bike. As from the 37th month, a depreciation is applied. The minimum amount of compensation is set at 50% of the insured value as shown in the table of benefit in the terms and conditions and policy schedule.

• Qover will notify you of your contract renewal at least 28 days before your policy’s expiry date. You may decide to cancel the renewal no later than 10 days before the start date of the new policy.
• You may cancel your policy at the latest 15 days after payment or upon refusal to pay compensation in respect of a claim. The policy will expire 15 days after the date of notification.
• You may cancel your insurance within 14 calendar days of purchase or of receiving the contract.

‍

• The bicycle must be locked with a either ABUS (security 10 or more), [AXA Hiplok, Kryptonite, Linka (with chain), MasterLock, texlock, Trelock] and it is a VdS approved lock of class A+ or B+, or FUB (category 2 wheels or higher) approved, or approved by Sold Secure Silver (or Gold) or by approved ART category 2 (or higher), or Onguard locks and SRA Locks AND used in accordance with the manufacturer's instructions. The bike must ALSO be locked to a fixed point (e.g. a post) at the time of the theft. Examples of approved locks here. 
• You must file a statement concerning the theft of your insured bike with the relevant police authorities within 24 hours of the incident.
• You must supply the purchase invoice of your bike when filing a claim for compensation.
• You must file your claim as soon as possible after the incident and within 8 days of the time when you became aware of the incident.
• The information you supply when taking out the policy must be accurate.
• If the bike is more than 30 days old, you must supply photographs when taking out the policy.

The guarantee applies when the insured is immobilized and unable to complete his journey with the insured bike due to a: 

• Accident
• Theft
• Vandalism
• Bodily injury consecutive of the use of the bike

We cover, during the entire duration of the immobilization of the bike or insured's immobilization,  the bike rental or travel costs incurred, to go the place where the insured needs to go and then the return to the insureds residence or the residence designated by him;

We pay for this guarantee based on supporting documents and up to a maximum £ 200 per claim.

This guarantee is limited to 3 claims per insurance year.